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FAQ

Frequently asked questions

Purchasing  UniGuideTM CORE

Payment & Pricing?

Venteus offers online direct B2B sales in Europe and Norway. Prices do not include local VAT. Shipping is a flat rate of 40 EUR per order.

Refunds & Guarantee?

Due to hygiene, patient safety, and product integrity considerations, products cannot be returned once the packaging seal has been broken, unless the item is defective.

Lead times and delivery?

  • For products in stock, we send the package on the first workingday.
  • For products not in stock, we will update the lead time frequently
  • A tracking number will be sent to you automatically when you finalize payment

Taxes and VAT?

VAT is automatically calculated when you enter the correct VAT number

More questions?

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